As an Apprentice you will be supported to learn and develop, answering incoming calls into the practice, in addition you will be expected to: –

• Make appointments for patients,

• Answer patient questions and/or signpost them to other colleagues within the surgery

• Passing on messages and transferring calls to other colleagues at the surgery

You will be also be required to help patients at the counter by booking appointments, processing prescription requests from patients and dealing with general queries. Other duties include: –

 • Filing results and other documents in patients notes

 • Charging patients for private work

 • Registering new patients

You should also have a good understanding of equal opportunities and understand the importance of confidentiality. This is a varied and interesting job with a friendly team for which you will receive full training.

We are a GP practice in Rise Park serving over 9700 patients from Rise Park, Bestwood Village, Top Valley, Warren Hill and Warren Wood. We have a great patient population and we consistently score highly in-patient satisfaction surveys in the Nottingham City area and we received a ‘Good’ rating from CQC.

Off Revelstoke Way, Rise Park, Nottingham, NG5 5EB

Website

Working week – Fixed hours Monday to Friday between 8:00am – 7:00pm

Overall total hours per week – 37

Weekly Wage – £8 per hour

Fantastic opportunity for progression within the organisation with a view to a full position within the business on successful completion of the Apprenticeship.