Case Study

Team Leader Level 3

Before Starting my Apprentice with Prostart, I was working in a residential care home for the elderly. At the time, I had been working in this sector for four years and felt I was ready for a change. I saw an Admin apprenticeship vacancy advertised on NHS Job which was linked with Prostart who would support the qualification. As I had already gained some healthcare/NHS experience in the role I was currently in, I really felt that this would be a great opportunity for me. 9 years later and I remain in the NHS as a Band 4 Personal Assistant to the Offender Health Management team.


I have completed the following qualifications with Prostart: Level 2 Business and Admin, Level 3 Business and Admin, Level 4 Business and Admin and Level 3 Team Leader/Supervisor. I have gained lots of Knowledge and experience through my time with the NHS and Prostart, and the support you get from Prostart is amazing!

Prostart has helped me to gain confidence through supporting me through gaining different admin qualifications. They are very professional and kind members of staff who are always there for you.


My employer has provided me with protected study time to complete my qualifications and being flexible with my role to ensure I was able to put my learning into practice. My goal for my future is to be in a leadership or Management role following completion of the qualifications with Prostart.

If you are thinking about doing an Apprenticeship then take that chance and apply for an apprenticeship and I can assure you, you will not be disappointed!