Business Administrator Level 3

Business Administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business Administrators develop key skills and behaviours to support their own progression towards management responsibilities.
The responsibilities of the role are to support and engage with different parts of the organisation and interact with customers. With a focus on adding value, the role of Business Administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the Apprentice to develop a wide range of skills.
The Business Administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.

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About this standard

Typical job roles for this standard would be: –

  • Administrator Assistant
  • Data Entry Assistant
  • Programme Administrator

Delivery of the Training: –

Knowledge-based off the job training will take place once a month along with portfolio building days each month. The Apprentices allocated Training Advisor will issue monthly action plans and complete workplace visits in addition to the off the job training and portfolio building days.

Progress Reviews will take place with the Apprentice, manager and Training Advisor every 12 weeks to monitor progress and ensure the Apprentice is on target to achieve by the planned end date.

Individual employers will set the selection criteria, but this is likely to include five GCSEs, (especially English and Mathematics) relevant qualifications and experience.

The duration of this Apprenticeship is typically 15-18 months

The final, end point assessment is completed in the last few months of the Apprenticeship. Each part of the EPA has a pass
mark of 60% to achieve the overall Apprenticeship. The following weighting is to be used: –

  • Knowledge Test (20%) – A multi-choice test (maximum of 60 minutes) and include 50 equally weighted multi-choice questions with four possible answers each. The assessment should typically be passed before the Apprentice progresses to the interview and presentation.
  • Portfolio Showcase Interview (40%) – The interview is for 30-45 minutes and scored out of 100 by the Independent End-point Assessment Organisation (EPAO). The Portfolio of Learning provides a structure for this conversation. The Portfolio should provide at least one piece of evidence for each of the minimum KSBs outlined in the Assessment Methods and Grading annexed table.
  • Project Presentation (40%) – The Apprentice delivers a presentation to the EPAO on a project they have completed or a process they have improved. The presentation lasts 10-15 minutes, with a further 10-15 minutes for a Q&A session. The presentation is scored out of 100 points.

The overall pass mark is 60% and a distinction can be awarded for higher levels of attainment. An independent assessor from Pearsons will assess each element of the end point assessment and will then decide whether to award successful apprentices with a pass, a merit or a distinction.

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20% off the job training is a mandatory requirement when completing any Apprenticeship Standard.

A timetable of sessions is available by contacting our Recruitment Team on 0115 9835823 or

Interested in applying?

Want to find out more?

Book onto one of our information sessions with a member of the recruitment team and start your bespoke course today