Standards

Supply Chain Warehousing Operative Level 2

Supply Chain is at the heart of every business – it is a system of organisations, people, activities, information and resources involved in moving products or services from supplier to customer. It may include the transformation of natural resources, raw materials and components into a finished product. Effective and dynamic supply chains are particularly important […]

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Learning and Development Consultant Business Partner Level 5

Learning & Development (L&D) Consultant/ Business Partner is accountable for ensuring L&D contributes to, and influences, improved performance in the workplace at an individual, team and organisation level. They also have the commercial responsibility to align learning needs with the strategic ambitions and objectives of the business. They are agents for change, influencing key stakeholders,

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Learning Mentor Level 3

Mentoring is – and has been for centuries – the foundation of vocational training and apprenticeships, yet this standard is the first formal recognition of this role. Nowadays, mentoring takes place in all parts of the Education and Training Sector (ETS) and staff-development contexts. LMs support learners of all ages, and all levels, to develop

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Digital Support Technician Level 3

  There are two pathways within the Digital Support Technician standard – Digital Application Technician and Digital Service Technician. Those focusing on digital applications work with their internal customers to meet their organisational technological needs. Those who focus on digital services will support their organisation’s external customers so they can use digital platforms effectively. Roles

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Senior Leader Level 7

Senior Leaders are a key component of all types of business models where there is a workforce to lead, manage and support. The broad purpose is to provide clear, inclusive, and strategic leadership and direction relating to their area of responsibility within an organisation. Typically, this involves setting, managing, and monitoring the achievement of core

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Facilities Services Operative Level 2

A Facilities Services Operative is a broad description of someone who provides facilities services support to customers and FM departments.  This may include services such as security, supporting hard FM functions i.e. maintenance and engineering, and Soft FM i.e. cleaning, catering, front-of-house logistics, post-room services and portering. The FM industry covers a wide range of

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